Mobile / App
Your 77hats account banking area is where you add funds, request withdrawals and review every transaction linked to your wallet. Nagad and Upay are the verified payment routes here — open the banking section from your account menu to see the methods and fields currently active for your region.
Putting money into your 77hats wallet starts in the banking tab of your account dashboard. Select Nagad or Upay as your deposit channel — both are verified rails on this platform. Enter the amount shown as eligible in your account fields, confirm the transfer from your mobile wallet, and your 77hats balance updates once the payment is matched on our end. We do not publish fixed processing windows because timing can vary by wallet network and verification status.
Log in to your 77hats account and navigate to the banking or wallet section from the main menu.
Select your preferred verified wallet from the deposit channel list displayed in your account area.
Input the deposit amount within the limits shown on screen, then approve the transfer from your Nagad or Upay app.
Once matched, the amount appears in your 77hats wallet balance. Keep the wallet reference number until you see it confirmed.
When you want to move a balance out of your 77hats account, go to the withdrawal section under banking in your dashboard. The withdrawal form asks you to confirm which wallet receives the funds — Nagad or Upay — and to enter the amount you want to transfer out. The fields on screen will show any minimum or account-status conditions that apply at that moment; follow what the form states rather than any external estimate. We do not attach a processing-time commitment here because network conditions and account verification status both affect when funds reach your wallet.
From your logged-in dashboard, select the withdrawal option inside the banking or wallet section.
Choose Nagad or Upay as the destination — make sure the wallet number matches what is registered on your account.
Input the withdrawal amount and read the conditions shown on screen before you confirm the request.
Follow the identity or wallet-ownership fields the form presents, then submit. Track the status in your transaction history.
Some transactions on your 77hats account — particularly first withdrawals or higher-value requests — may prompt a verification step. What that step asks for is shown directly inside your account area; we do not publish a universal document list because the fields vary by account status and transaction type. Work through the fields and prompts displayed in your dashboard. If a step is unclear, the support route inside your account is the right place to ask — our team can confirm what is needed for your specific account without you guessing. Do not send identity documents through any channel that was not opened by the in-account verification flow itself.
Verification fields appear inside your dashboard. Complete only what the screen asks — do not send documents through unverified channels.
You may be asked to confirm that the Nagad or Upay number on file belongs to you. Follow the steps shown in the form.
Open the help route inside your account and describe which verification screen you are on — support can clarify the exact requirement.
Your account area shows current verification status. Check it before submitting a withdrawal request to avoid avoidable delays.
The payment rails active on your 77hats account are the ones shown inside the banking section after you log in. Nagad and Upay are the verified methods we have confirmed for this platform. Availability for your account may depend on your region and account status — open the deposit or withdrawal screen to see the current method list applicable to you.
Verified mobile wallet for deposits and withdrawals on 77hats. Use the Nagad number registered to your account.
Verified mobile wallet route available in the 77hats banking section. Confirm your Upay number before submitting a request.
Check your account banking area to see if bank transfer is active for your account region and current status.
Every deposit or withdrawal you make through your 77hats account generates a record in your transaction history. Checking that your wallet transaction and your account record reference the same order number is the fastest way to confirm a transfer landed correctly. Open the transaction history tab in your account banking area and look for the entry that matches the date, amount and wallet type of the payment you made. If the records do not align, that reference number is the detail support needs to investigate without delay.
Every transaction on your 77hats account carries a unique reference number. Note it at the time of deposit or withdrawal and keep it until the status shows confirmed in your account history.
Your transaction history uses status labels — pending, confirmed or declined — to reflect where a payment sits. A pending entry means the transfer is still being matched; a confirmed entry means the balance has updated.
The history tab in your banking section lists every inbound and outbound movement on your wallet. Filter by date or transaction type to locate a specific entry quickly.
Save a screenshot of your Nagad or Upay confirmation screen alongside the 77hats reference number. This is the evidence support uses if a transaction needs to be manually matched.
Your 77hats account banking is protected through several layers that you can verify and act on directly. Always confirm you are on the correct 77hats domain before entering your login or submitting a payment. Wallet ownership confirmation — linking your Nagad or Upay number to your registered account identity — is a key step that prevents misdirected withdrawals. If you receive a message asking for your account password or wallet PIN outside the in-account flow, treat it as suspicious and contact support immediately through the route published inside your dashboard.
Before logging in or entering banking details, confirm the address bar shows the correct 77hats domain. Bookmark the verified URL from a known-good login session so you always return to the right page.
Account verification steps inside the dashboard confirm that the person withdrawing funds is the registered account holder. Complete these prompts when shown — they protect your balance, not just our records.
Link only the Nagad or Upay number that belongs to you. Withdrawals are routed to the wallet number on file, so keeping that detail accurate prevents funds from being sent to the wrong destination.
If any transaction step feels wrong — an unexpected hold, a message asking for credentials, or a balance discrepancy — use the support link inside your logged-in account area. That is the authoritative contact path.
The questions below cover what we hear most often about deposits, withdrawals and account verification on 77hats. If your question is not here, open the support route inside your account for a direct answer from our team.
Nagad and Upay are the verified deposit methods on 77hats for supported Bangladesh regions. Open the banking tab in your account to see the current active list and any conditions that apply to your account status. Availability depends on your region.
Check your Nagad or Upay app to confirm the transfer went through, then find the reference number. Open a support request inside your 77hats account with that reference number attached. Do not submit a second deposit until the first is resolved.
Go to the banking section of your logged-in dashboard and select withdrawal. Choose Nagad or Upay, enter the amount, complete any verification step shown on screen, and submit. Track the status in your transaction history tab.
Minimum amounts are shown inside the deposit screen after you select a payment method. We do not publish a fixed figure here because it can vary by method and account status — check the live fields in your account for the current applicable minimum.
Pending status means the transfer is still being processed. Account verification steps, wallet-ownership confirmation or network timing can all affect when it clears. If it stays pending longer than your history suggests is normal, contact support with your transaction reference number.
The exact fields are shown inside your account verification flow — we do not publish a fixed document list because requirements vary by account status and transaction type. Follow the prompts in your dashboard and contact support if any step is unclear.